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Returns and Refunds Policy

Thank you for choosing The Boost One for your mobile recharge needs. We value your satisfaction and strive to provide you with a seamless experience. Please read this Returns and Refunds Policy carefully.

Refund Timeframe: 

Your payment is only eligible for a refund before posting to your carrier, once it has been posted to Boost Mobile it cannot be refunded.

Eligibility for Refund:

    • The recharge has not been posted to the Boost Mobile account associated with the transaction.
    • Payment has not been posted to Boost mobile for some reason.

Non-Refundable Transactions: 

Transactions that have already been posted to the Boost Mobile account associated with the recharge are considered non-refundable. Once a recharge is successfully posted to the Boost Mobile account, it cannot be refunded.

How to Request a Refund:

    1. Contact Us: Reach out to our customer support team at Support@theboostone.com or +1(239) 456-7989 within the 7-day refund period.
    2. Provide Transaction Details: To process your request, we may require details such as your transaction ID, email address, and any other relevant information.
    3. Verification: We will verify your eligibility for a refund based on the criteria outlined in Section 2.
    4. Refund Processing: If your request is approved, we will process the refund in accordance with our standard procedures.

Refund Method: 

Refunds, when approved, will be processed using the original payment method used for the transaction. Please allow 5 business days for the refund to appear in your account, depending on your payment provider’s policies.

Contact Information:

If you have any questions or need assistance with the refund process, please do not hesitate to contact our customer support team at Support@theboostone.com or +1(239) 456-7989.

Changes to the Policy: 

The Boost One reserves the right to modify or update this Returns and Refunds Policy at any time. Changes will be posted on our website, and it is your responsibility to review this policy periodically.